Customer Service

Customer Service

CUSTOMER SERVICE & Order Management

Customer Service is an important part of our Order Management Process. ALL ISS customers are allocated a dedicated Account Manager who becomes an extension of the customers business and a vital part of the freight movement.

ISS services include
> Supplier / Consignee Communication
> Shipping Line / Air Line Allocations
> Order Management
> Weekly Tracking Reports
> Customs Clearance & Documentation Management
> Transport Allocation & Customer Communication