Shipping News

Shipping dangerous goods can be difficult. There is a lot of preparation that must be done and a lot of documentation that must be obtained to ensure your dangerous goods get from point A to point B safely and legally.

Fortunately, ISS is here to help with our top 5 tips for seamless dangerous goods shipping.

1. Familiarise Yourself with Regulations

Being aware of and following all relevant regulations sufficiently is critical in transporting your goods safely. The regulations that you need to follow will change with the types of dangerous goods you ship, so it’s important that you do your research.

2. Classify Your Goods Correctly

As a shipper, you are responsible for labelling your goods. If you are shipping dangerous goods, you must label them with all required packaging information so those handling your cargo can do so safely.

3. Pack Your Shipment Properly

Packing shipments correctly is a must, especially if you are transporting dangerous goods. You should avoid overstuffing your shipping containers and ensure all identifying labels are displayed clearly.

4. Obtain the Right Documentation

Shipping dangerous goods requires a considerable amount of documentation. You need to determine what documents you need for your goods specifically, and ensure they are filled out correctly and accurately.

5. Find the Right Container

Last but not least, you will need to ensure you ship your dangerous goods in the right container. Dangerous goods cannot be shipped in standard shipping containers. They must be shipped in tank containers.

There are many things to keep in mind when shipping dangerous goods. It’s not always easy to get right and there are many things that can go wrong. Because of this, we always recommend you give us a call prior to shipping your goods. We will be able to ensure your dangerous goods get to their destination safely, legally, and hassle-free.

Contact ISS for more information.

  • 2 min read

If you’re setting up an online retail business, you’ll need to determine how much you will charge for shipping and what shipping methods you will employ. The first step in doing this is to understand how your shipping costs are calculated.

Shipping costs are determined based on a number of factors including you/your customers’ desired service and speed, the dimensions and weights of your products, your product’s destination, and your shipping volume.

Service and Speed

In order to generate sales and stay competitive, many businesses offer free and fast shipping. Although this is a great way of boosting sales, it can be expensive as the more you expedite a shipping service, the higher your shipping rate will be.

Prior to deciding how much you charge for shipping, or if you charge for shipping, you’ll need to decide the shipping methods you’ll offer your clients (standard, express, same-day, etc.). From here, you’ll be able to get shipping quotes and determine whether you can afford to offer free or low-cost shipping.

Dimensions and Weight

The larger and heavier your products are, the more costly they will be to ship.

Every carrier company has a different method for determining shipping costs based on size and weight. Most carriers charge based on dimensional weight (DIM).

Dimensional weight is based on the package size rather than its actual weight. This means you’ll be charged more for large light parcels and less for smaller, heavier parcels.

You can calculate DIM by following this equation: (Length x Width x Height) / Divisor.

The value of the Divisor differs among shipping companies. You can expect it to be between 139-166. The higher the Divisor is, the lower the price will be.

Most major carriers also offer some kind of standardised, flat rate shipping.

With this option, you’ll select a carrier-provided, standard packaging. You’ll pay the same rate, regardless of weight and destination. Keep in kind, this usually only applies for domestic shipments.

Destination

The destination of your shipments also impacts shipping price. Not surprisingly, the greater the distance between your shipments’ origin and destination, the greater the shipping cost.

If you’re shipping internationally, you’ll also need to consider costs associated with customs clearance, additional taxes and duties, and tariffs. These differ from country to country, so make sure you’re on top of these costs prior to dispatching your shipments.

Volume

Last but not least, the volume in which you ship can affect shipping costs.

Many carriers offer discounts for large shipping volumes. This can lead to significant price reductions in the cost of shipping per individual product. Many businesses seek to benefit from these discounts by setting up warehousing and distribution processes so they can ship in bulk and store as required.

Estimating your shipping costs is a difficult process that requires the consideration of numerous factors. Your best bet in getting an accurate shipping quote is to get in touch with ISS. Our experienced logistics professionals will be able to give you an accurate quote for the shipment of your goods. Through our extensive network of shipping providers, we can also offer very competitive rates for shipping across the globe.

For more information, contact ISS today.

  • 2 min read

If you’re wanting to find a way to save money on shipping and boost efficiency in your supply chain, freight consolidation may be a good option for you.

Freight consolidation involves merging multiple smaller shipments traveling to nearby regions into one shipment that will eventually be broken down and transported to their final destination.

Although consolidating your shipping requires a bit of time, effort, and industry knowledge, it can present many benefits for your business. Read on for ISS’ top 4.

1. Cost-Effective

The main reason many businesses choose to optimise their shipments is because it can be a much more cost-effective approach to shipping. Transporting a full-load of cargo rather than multiple partial-loads will save you a lot of money in the long run.

2. More Secure

Unfortunately, missing and damaged cargo during shipping is not an uncommon occurrence. Consolidating your cargo can, however, help minimise the risk of damages and losses occurring during the supply chain. This is because consolidated shipping reduces the amount of transfers required during transit, and hence reduces handling requirements. As a result, there is less opportunity for goods to get damaged or go missing.

As consolidated shipping usually involves more experienced carriers, your shipments will generally be in safer, more-experienced hands, too.

3. Happier Customers

Providing your customers with quick delivery and lower shipping costs will boost customer satisfaction. As consolidating freight can reduce transit times and help you lower your shipping expenses, it can greatly improve satisfaction amongst your customers. This means that your customers will be much more likely to buy from you again.

In addition, consolidating your shipments can make shipping more secure and reliable. This means that your customers are less likely to experience delayed deliveries or receive broken orders.

4. Boosts Relationships

Last but not least, consolidated shipping can improve relationships between you, carriers, and customers. As you will have to work closely with carriers to establish your consolidated shipping strategy, you will likely form consistent and loyal relationships with carrier companies which may lead to better pricing in the future.

In addition, your customers will appreciate the effort you’ve gone to to lower costs and help them get their orders faster. This will greatly improve relationships between your business and your customers.

Consolidating freight can be invaluable for many businesses. However, it is not always easy to pull off. Consolidating shipments requires a lot of time and effort initially, as well as a solid understanding of the shipping industry.

If you’re wanting to consolidate your shipments, we recommend you talk to ISS. With our years of industry experience and extensive network of carriers and shipping providers, we will be able to help establish a consolidated shipping strategy that works for you.

Call ISS today for more information.

  • 2 min read

Did you know that ISS Shipping has a YouTube channel? Our channel features a range of videos on a variety of topics, including shipping market wraps, ISS staff interviews, and client stories from some of our valued customers.

Market Wraps

In our shipping market wraps, ISS Managing Director, Zoran Ilic, provides valuable insights into the climate of the shipping industry. Zoran describes shipping prices, supply and demand levels, the influence of current world events on the industry, potential areas of di sruption, and advice on how businesses can navigate the market. He also shares exciting news and developments within the ISS Shipping Group.

Staff Interviews

Get to know the ISS team with full-length staff interviews. In these interviews, we discuss the roles of each team member, what they bring to ISS, what ISS brings to its clients, and what they are most looking forward to in ISS’s future. We also talk about how ISS came to be and any plans for further developments of the business.

Client Stories

Learn about our customers and what ISS does for them with full-length client interviews. We interview a range of ISS customers to find out what they do, how long they have worked with ISS, the services ISS provides them, and the competitive advantages ISS offers. We also talk to Zoran about the relationship between ISS and each of its clients and how ISS is able to act as an extension of their businesses.

To view our exclusive content and stay up to date with ISS, join our YouTube community today! Check out our page and subscribe here: https://www.youtube.com/@ISSShippingServices .

  • 1 min read

Shipping can be an expensive process for businesses, particularly for those that are small and newly established. Fortunately, there are ways that you can minimise your shipping expenses and save money.

1. Research Different Carriers

Different carriers have different rates, fees, and discounts. Taking the time to research different carriers, their prices, and whether they offer discounts will cut your shipping expenses greatly.

Alternatively, outsourcing to a third-party logistics company is another option for guaranteeing the best shipping rates. Although there may be greater upfront cost, most 3PL companies will have long-standing relationships with carriers and will therefore have access to lower rates and greater discounts. This will help save you money in the long-run.

2. Automate Your Shipping Processes

Automating your shipping processes as much as possible will save you time and money. It will also reduce the occurrence of human error and the amount of employees required to oversee orders and shipments.

3. Offer Free Shipping for a Minimum Expenditure

It is unrealistic for small businesses to offer free shipping on all orders. However, they should consider offering free shipping for minimum orders. Not only will this incentivise your customers, but it will also drive sales.

4. Encourage Sustainability

Implementing sustainable business shipping practices will not only save you money, but will also boost your business’ corporate social responsibility. Simply minimising packaging, reusing packaging from returned orders, and encouraging your customers to recycle their shipping materials will go a long way in improving your business’ reputation and decreasing its carbon footprint. You will also save money on packaging costs, so it’s a win-win for all.

5. Call ISS!

Last but not least, call ISS. Our team of experienced Customs Brokers and Shipping Specialists will help you cut shipping costs by determining the best way to pack and transport your goods and informing you of how you can avoid unnecessary expenses.

We also have long-standing and well-established relationships with carriers and transport providers around the world. This allows us to get the best rates and exclusive discounts and deals for our clients.

  • 2 min read

Container rollovers occur when a container doesn’t get loaded onto its intended vessel. It can occur for a number of reasons such as late gate in, incorrect or missing documentation, vessel overbooking, and port omission.

When a rollover occurs, the container is usually loaded onto the next available vessel, shipped through an alternative route, or changed to another carrier. This can cause considerable delays and, in some cases, additional fees.

Fortunately, there are ways shippers can reduce the chances of container rollover occurring. Read on for ISS’s top 4.

1. Place Advanced Bookings

Placing bookings in advance will greatly increase the chances of getting space on a vessel and decrease the risk of containers getting rolled over. Carriers publish schedules regularly, which are accessible online. Shippers should check these regularly and book as far in advance as possible.

2. Make Sure Shipping Documents are Correct

Ensuring all shipping documents contain the right information, are accurate, and comply with relevant regulations will reduce the chances of containers being rolled over as a result of insufficient or inaccurate documentation.

Ensuring that the shipping documents are correct is the responsibility of the shipper and should therefore be prioritised.

3. Split Shipments

Shipping large shipments that have a few containers can result in the entire shipment being rolled, even if there is only an issue with one container. Because of this, shippers should consider splitting shipments into multiple bills of lading. Do keep in mind, however, that this may incur additional shipping costs.

4. Avoid Transshipments

Transshipments typically have a higher container rollover rate compared to direct sailings. As a result, shippers should aim to ship directly as much as possible, particularly when shipping urgent cargo.

Following these tips will help you avoid container rollover. The best way to prevent delays and ship your goods seamlessly, however, is to use ISS! Our dedicated team of shipping professionals are highly experienced in getting goods from point A to point B without hassle and without container rollover.

Call us today for more information!

  • 2 min read

The process of customs clearance can be daunting to many business owners, particularly if you’re new to international shipping. Importing your goods into different countries requires a fair amount of time, research, and preparation.

Because of this, ISS has put together a quick guide to help you navigate customs clearance and avoid complications. Read on for ISS’s complete guide to customs clearance.

Key Factors Impacting Customs Clearance

There are a number of factors that can impact customs clearance . These are outlined below.

Nature of Your Goods

Customs clearance can be a slightly more strenuous process if your goods are classified as either dangerous or restricted. Dangerous goods (such as explosives, toxic materials, firearms, etc) will require additional documents including a Dangerous Goods Declaration. Perishable items, particularly food and agricultural produce will require quality and safety certification.

To find out whether your goods require additional documentation or certification, you should consult the government website of your destination country.

Free Trade Agreements

Importing to a country that has a free trade agreement in place with your origin country may mean that you are eligible for tariff reductions. You will need to ensure that your products are eligible for such reductions, and provide a certificate of origin if it is. In addition, you will need to look up the correct Harmonised System (HS) code of your product, include it in your shipping documents, and check the destination country’s tariff schedule for the applicable customs duty.

Digital Customs

More and more countries are opting for digital customs processes. Because of this, it is important that you familiarise yourself with the platform your destination country uses for customs clearance procedures and the processes that can only be done through these platforms.

Failure to declare your goods correctly and on time either digitally or physically will lead to clearance delays.

Key Documents in Customs Clearance

Customs clearance is a very document-heavy process. You will find that you’ll need to provide a wide range of detailed and accurate licences and certificates. Here are the key documents that you will need:

Shipping Bill

This is also called a bill of export. You can't export cargo by sea, air, or road without this document.

Commercial Invoice

The commercial invoice is a contract of sale between the shipper and receiver.

Packing List

The packing list contains details about the shipment including a description, quantity of goods, and weight.

Bill of Lading

The bill of lading is a contract of carriage between the shipper and the carrier, a receipt of shipped goods, and document of ownership of the cargo.

Import/Export Licences

Certain goods cannot be imported or exported without a licence issued by the relevant authority of a country. These licences are called import or export licences.

Certificate of Origin

The certificate of origin certifies that a product was manufactured, produced, and/or acquired in a particular country. Many countries will require a certificate of origin to clear your goods.

Health Certificates

Health certificates certify that consumable goods are fit for human consumption and meet all required safety and quality standards. A health certificate will typically be required for food and drink products.

Insurance Certificates

Insurance certificates are provided by insurance companies to confirm that goods are covered for any losses/damages during transit. This certificate helps determine the applicable duties.

The exact rules and documentation requirements for the exportation and importation of your goods will differ from country to country. Your best bet in ensuring you have everything you need for hassle-free customs clearance is to contact the ISS team.

Our experienced Customs Brokers will not only ensure that your shipments are cleared quickly and seamlessly, but will also help you to avoid paying unnecessary duties and expenses throughout the process.

Call ISS today for more information!

  • 3 min read

Less than container load (LCL) shipments refer to shipments that involve the sharing of containers with other shippers.

Since you don’t know what type of cargo will be packed with your cargo in LCL shipments, you should pack your goods in such a way that will minimise the occurrence of damage to your products and to your container-mates’ products. To do this, follow the following tips.

1. Use Strong and Sturdy Boxes

Packaging your goods in strong and sturdy boxes will prevent breakage during the handling and transport processes.

2. Use Double-Walled Boxes

Double walled boxes are simply heavy-duty cardboard boxes created with two layers of stacked corrugated cardboard. They are commonly used for transportation when added protection is necessary.

These boxes are strong enough to be stacked and will provide the best protection for your goods.

3. Tape-Up!

Unless you are shipping via reefer container, the container your goods are shipped in will go through extreme temperature changes. You should therefore ensure your products are taped sufficiently with good-quality tape to prevent your cargo from being damaged as a result of changes in temperature and humidity.

Lesser quality tape has a tendency to lose its ‘stickiness’ during transit, thus increasing the chances of your boxes collapsing.

4. Think About Your Wrapping

When wrapping your cargo, wrap in black shrink wrap to conceal the nature of your cargo (in case somebody nearby has the urge to steal it).

Wrap tightly and from bottom to top to avoid movement during transit.

5. Always Label Your Cargo

Label your cargo clearly and as required for the type of cargo you are sending. If your cargo is fragile or top load only, clearly mark these details on the packaging.

Doing this minimises the risk of your cargo being handled incorrectly, and ultimately reduces the chance of your cargo being damaged.

It will also prevent your cargo from being mixed up with your container-mates’ cargo when unloading and distributing.

Following these tips will help protect your LCL cargo during its transit.

If you have any additional questions or want to know what shipping method is best for you, get in touch with ISS today! 

  • 2 min read

The bill of lading is arguably the most important document in the shipping industry. It’s a legally binding document that provides the carrier with all the details needed to process the freight shipment correctly.

The bill of lading is important for several reasons.

Evidence of Contract of Carriage

A common misconception about the bill of lading is that it is a contract between the buyer and seller or the contract between the carrier and shipper. Technically speaking, the document is not a contract, however it is evidence of the contract of carriage entered into between the carrier and the shipper in order to carry out the transportation of the freight as per the contract between the buyer and the seller.

Receipt of Goods

A bill of lading is issued by the carrier or their third party logistics provider to the shipper or 3PL in exchange for the receipt of the freight. The issuance of the bill of lading is proof that the carrier has received the goods from the shipper or their 3PL in good condition, as handed over by the shipper.

Title of the Goods in Shipment

Whoever holds the bill of lading at any time throughout the shipping process, holds the title to the goods. This title does, however, vary according to the way in which the bill of lading has been consigned.

For these reasons, it is very important that you make sure you get your bill of lading right.

Fortunately, ISS is here to help. Our team of shipping professionals are highly experienced in the freight industry and have an abundance of experience dealing with our clients’ bills of lading.

For more information, get in touch with the ISS team today!

  • 2 min read

Shipping is an important part of most retail businesses. Although shipping mistakes aren’t uncommon and oftentimes are out of the business owner’s control, taking measures to avoid them will help in preventing unnecessary shipping expenditure, delivery delays and poor customer experiences.

Read on for the 5 most common shipping mistakes and how to best go about avoiding them.

1. Unsuitable Packaging

Many issues that occur during shipping could be avoided by ensuring cargo is packaged sufficiently. If an item is not packaged properly, there is far greater risk of it getting damaged during the shipping process. This can be an unnecessary expense for you as it is your responsibility to replace the item and cover the additional shipping costs.

For more information on how to package your product correctly, read our Packaging Tips to Minimise Damage During Transit blog.

You may also want to consult a professional on the best way to package your goods.

2. Incorrect Shipment Weight

Although it may seem harmless, providing an incorrect estimate on the weight of your shipment can result in the incurrence of additional expenses. Few business owners are aware that fees are often charged by carrier companies for businesses that provide an incorrect or inaccurate shipment weight.

In order to avoid these fees, you want to ensure you weigh all your shipments and provide your carrier with an accurate shipment weight. Consider investing in a good-quality scale or outsourcing your shipping processes to an experienced logistics company entirely.

3. Using Only One Shipping Carrier

Different shipping providers offer different benefits. Having a multi-carrier shipping strategy gives your business flexibility to choose various carriers that differ in terms of scale, expertise, and geographical location.

This will therefore give you the best chance of providing your customers with the fastest delivery whilst saving your business money, particularly on international orders.

4. Wrong Address

Even the smallest error in recording the delivery address can have drastic effects on the shipping process of the order. This may lead to you needing to resend the item which can be an unnecessary expense and lead to customer dissatisfaction.

In order to avoid this from occurring, you want to minimise the possibility of error on both you and your customer’s side. Consider installing plug-ins into your website that will auto-fill your customer’s address and always triple-check the address your employees record on the package itself.

5. Not Maintaining Delivery Receipts

Maintaining proper delivery receipts will help prevent you from being held liable for damages that occur during transit.

They will also help you pin-point exactly when and where any damages occur so you can better avoid them in the future.

Shipping mistakes do happen, even if you take all necessary precautions to avoid them. One of the best ways to ensure your shipping runs as smoothly as possible though, is to outsource the logistics of your business to an experienced shipping services provider, such as ISS. We will tailor-make a shipping solution that gets your shipments to your customers as quickly and seamlessly as possible, without going over your budget.

Get in contact with our friendly team today for more information.

  • 2 min read

When it comes to shipping, there are some goods that are classified as dangerous and are regulated by the government and international standards. These items are referred to as ‘dangerous goods’ as they pose a risk to health, safety, and/or the environment during shipping.

To find out the types of dangerous goods and how to best go about shipping them, read on for ISS’s complete guide to shipping dangerous goods.

Types of Dangerous Goods

The different classes of dangerous goods are as follows.

  • Class 1: Explosives
  • Class 2: Gases
  • Class 3: Flammable liquids
  • Class 4: Flammable solids
  • Class 5: Oxidising materials
  • Class 6: Toxic and infectious substances
  • Class 7: Radioactive materials
  • Class 8: Corrosives
  • Class 9: Miscellaneous goods.

Some examples of dangerous goods include:

  • Aerosols and sprays
  • Paint and oil
  • Fireworks
  • Ammunition
  • Pesticides
  • Petrol
  • Alcohol
  • Lithium batteries
  • Perfumes
  • Adhesives and glue
  • Lighter fluid, matches, and fire lighters
  • Dry ice.

Shipping Dangerous Goods

If you’ve identified your shipments as dangerous goods, you need to ensure you package them sufficiently and obtain the correct documentation.

Packaging Dangerous Goods

When packaging dangerous goods, you need to consider the following requirements:

  1. UN Number: This is a four digit code that classifies single substances or groups of substances.
  2. PSN: This is an acronym for Proper Shipping Name. The PSN accurately describes the type of dangerous goods that are being shipped.
  3. Packing Group: Packing groups are based on an item’s UN Number. They determine the degree of packing required to safely transport the cargo.

Documents for Shipping Dangerous Goods

When shipping dangerous goods, you will need the following documents for customs:

  1. Material Safety Data Sheet (MSDS): This document contains information regarding the potential hazards and how to safely handle the goods during transit.
  2. Dangerous Goods Declaration (DGD): This document states the dangerous goods category of the shipment.
  3. Dangerous Goods Manifest (DGM): This document details all important information about the dangerous goods.
  4. Transport Emergency Card (TREM Card): This document includes information about how to transport the dangerous goods.
  5. Container Packing Certificate : This document contains the identification number of the dangerous goods and certifies that the packing of the goods is sufficient and meets all requirements.

Shipping dangerous goods requires a considerable amount of time, documentation, and preparation to get right. In order to ensure you get your dangerous goods from point A to point B successfully and safely, we recommend you get in contact with ISS. We can handle all shipping processes for you, so you can rest assured knowing your goods are being shipped safely and legally.

Call ISS today for more information!

  • 2 min read

At ISS, we believe that all businesses involved in shipping should have some understanding of the supply chain, moreover, their supply chain specifically. This is one of the reasons why supply chain visibility (SCV) is considerably important in conducting seamless business operations.

To find out more about supply chain visibility and how you can achieve it in your business, read on!

Basics of Supply Chain Visibility

SCV refers to a business’ ability to see and track activity across their supply chain. This information can come from a variety of sources, including enterprise resource planning systems, order management systems, warehouse management systems, transport management systems, supply chain software and technology, data analysis, and effective communication between all parties involved in the supply chain.

SCV allows businesses to gain more accurate insight into their supply chains and identify potential issues before they arise.

Benefits of Supply Chain Visibility

As time progresses, more and more businesses are striving to maximise their supply chain visibility. This is because SCV presents many benefits to businesses, their employees, and their customers. These benefits include:

  • Improved decision making: with more precise (and often real-time) data, businesses are able to make better informed decisions about where to allocate resources.
  • Improved efficiency: SCV allows businesses to identify and remedy inefficiencies within the supply chain more easily.
  • Reduced costs: more efficient supply chains allow businesses to avoid unnecessary expenses and reduce costs.
  • Reduced risks: with greater visibility into potential threats, businesses can take steps to mitigate risks and avoid supply chain disruptions from occurring.
  • More sustainable practices: SCV also allows businesses to better identify non-sustainable practices in their supply chain.

Challenges of Supply Chain Visibility

Although supply chain visibility can greatly benefit businesses, there are a number of challenges that can hinder the implementation of SCV processes. These challenges include:

  • Data quality: for SCV to be effective, businesses require high-quality data. This can be a challenge, particularly for businesses with legacy systems and/or siloed data.
  • Data integration: for SCV to be effective, data needs to be integrated from multiple sources. This can be a challenge for businesses with complex or disparate systems.
  • Implementation costs: the implementation of SCV systems does require considerable upfront investment. It can be particularly expensive for businesses with large and/or complex supply chains.

Despite these challenges, implementing SCV systems in your business can greatly benefit supply chain processes and save you money in the long-term.

For more information, get in contact with the ISS team.

  • 2 min read

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